Copy of Shipping & returns

Free Standard EU Shipping | We Ship Globally
 
We are still shipping worldwide with no current delays, but due to the impact of COVID-19 there might be slight delivery delays because of the intra-europe mobility restrictions in response to the current crisis. Be patient, be safe and take care 
SHIPPING
Attention - for non-EU orders import fees might apply!
 
Country of
destination
Delivery
method
Shipping
cost
Delivery
times
Germany DHL free 3-5 days
DHL Express 9,90 EUR 1-2 days
Netherlands, France, Belgium, Austria, Poland, Czechia, Denmark, Italy, Slovenia, Croatia, Luxembourg, Hungary GLS free 3-10 days
DHL Express 29,90 EUR 1-2 days
Rest of EU DHL free 3-10 days
DHL Express 39,90 EUR 1-2 days
Rest of Europe DHL 14,90 EUR (free above 200 EUR order value) 3-10 days
DHL Express 49,90 EUR 1-2 days
US, Canada DHL 29,90 EUR (free above 300 EUR order value) 7-14 days
DHL Express 59,90 EUR 2-3 days
Rest of world DHL 29,90 EUR (free above 300 EUR order value) 10-30 days
DHL Express 59,90 EUR 2-3 days
 TRACKING
When your order has been shipped you will receive an e-mail with a tracking link so you can follow your order.  
 RETURNS

Please visit our Return Portal to create your return label.

Please note: WE DO NOT OFFER FREE RETURNS
- but to keep the return process smooth, your return charge  
will simply be DEDUCTED from your refund.

-> PLEASE CHECK RETURN CHARGE HERE

Pro tip: If your return label includes a DHL QR-Code,
just show it at your closest DHL drop-off point
and get your return sticker printed for you!

 

You are allowed to return purchases within 30 days.

The returned pieces can not be damaged or have any marks of usage and they must be sent back in the original packaging.

In case of a defective product the return / exchange will be free of charge.